Support Board
Date/Time: Wed, 12 Feb 2025 07:01:07 +0000
different brokerage account link to same sierra chart account?
View Count: 501
| [2020-10-05 08:23:05] |
| User363775 - Posts: 25 |
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Hi Sierrachart team, Questions: 1. Can 2 different brokerage account under 2 different names use the same sierra chart account? One IP address is in Hong Kong, and the other IP address is in Sydney 2. In addition to 1 above, if wish to run both accounts at the same time with real time data feeds, is it just a matter of paying for an extra connection, or need to pay an additional set of real time data feeds as well? Regards, Jackson |
| [2020-10-05 13:24:43] |
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1. Would Sierra Chart be used by the same user? So you want to run Sierra Chart from two different locations? 2. You only need one connection if you are just using Sierra Chart from the same computer. And you will want to switch to the Denali Exchange Data Feed: Denali Exchange Data Feed We will do that for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-05 13:33:01
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| [2020-10-05 13:36:11] |
| SC Support - Posts: 1930 |
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Hi User363775, for us to get you onto the Denali Data Feed, please complete the Market Data Agreements here (if you have never used the Denali Data Feed it will be free in the first Calendar month, this includes the CME Group Data Exchange Fee): Step 1: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Documentation for Denali: Denali Exchange Data Feed Date Time Of Last Edit: 2020-10-05 13:44:55
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| [2020-10-05 14:36:15] |
| User363775 - Posts: 25 |
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1. Would Sierra Chart be used by the same user? So you want to run Sierra Chart from two different locations? 2 different users with 2 different brokerage accounts. |
| [2020-10-06 07:07:25] |
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You definitely in this case need two separate Sierra Chart accounts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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