Support Board
Date/Time: Wed, 12 Feb 2025 07:23:50 +0000
no data on footprint chart
View Count: 672
| [2020-10-04 22:16:53] |
| User572237 - Posts: 2 |
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I logged in the other day and i now dont have and data feed on my footprint chart or on my volume profile. I was wondering if there was a setting that i may have hit to cut the data to those two charts inparticular
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| [2020-10-04 23:35:02] |
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You need to change to the Advanced Service Package for Numbers Bars. You need to contact your broker to change to the Advanced package. You do have access to Volume Profiles currently. So not sure what the problem is with that. We need more details. Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-05 00:15:27] |
| User572237 - Posts: 2 |
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http://www.sierrachart.com/image.php?Image=1601856680399.png http://www.sierrachart.com/image.php?Image=1601856833217.png Does this give you any more to work with? Is there anything else i can do to provide you with enough info? |
| [2020-10-05 06:30:27] |
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We see your Service Package is now the Advanced package. Restart Sierra Chart by following these instructions here: Sierra Chart - Software Login Instructions: Forced Login If you still need help, we really need to get that particular chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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