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Date/Time: Mon, 25 Nov 2024 14:34:41 +0000



unable to gain a connection after having downloaded version 1090

View Count: 978

[2014-02-09 21:17:44]
David-G - Posts: 21
Having downloaded the new version 1090 I seem unable to get my sierra charts to open up. My log keeps saying trying to reconnect after x-amount of time but it doesn't manage to 'connect'. How do I overcome this problem?

Thanks,

David
[2014-02-09 22:07:52]
Sierra Chart Engineering - Posts: 104368
We need to see the Message Log. Please provide it by following these instructions here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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