Support Board
Date/Time: Wed, 12 Feb 2025 05:24:37 +0000
DYZ20 Problem with data feed
View Count: 452
| [2020-10-01 05:53:20] |
| User640505 - Posts: 3 |
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hello i just log in to platform and something is wrong with DYZ20. no data refreshing price stuck at 07:35 and its not moving |
| [2020-10-01 07:04:29] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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