Support Board
Date/Time: Wed, 12 Feb 2025 07:27:51 +0000
Volume/Open Int. Multiplier Setting Glitch In Newer Versions
View Count: 760
| [2020-10-01 04:29:59] |
| User353585 - Posts: 66 |
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Hello, I have problem when I have following conditions - Volume/Open Int. Multiplier : smaller than 1 (ex:0.1) - Using VbP Studys or VAP related ACSIL - Historical Chart (Intraday is fine) - Allow Real-time Updating of Historical Chart is either on or off The VbP print is totally wrong for the latest bar. I also have problem with my custom studies using sc.VolumeAtPriceForBars I attach a chart example. Please take a look, thank you. Date Time Of Last Edit: 2020-10-01 04:33:08
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 Glitch_Example.Cht - Attached On 2020-10-01 04:27:43 UTC - Size: 3.77 KB - 308 views |
| [2020-10-01 18:16:24] |
| John - SC Support - Posts: 37891 |
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We do not see any problem when we open your chart. We copied the chart and changed the Volume Multiplier to 1 and then compared the two charts and they look identical. The following link is what we see: http://www.sierrachart.com/image.php?Image=1601576053826.png If you can take an image of what you are seeing, then that will help us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-02 01:30:56] |
| User353585 - Posts: 66 |
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http://www.sierrachart.com/image.php?Image=160160214716.png This is what I see. I took the screenshot on the fresh new installation. |
| [2020-10-02 11:01:32] |
| Sierra_Chart Engineering - Posts: 18392 |
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We will test this and see what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-02 11:36:22] |
| User353585 - Posts: 66 |
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FYI, sometimes there is no problem (right now, for example). so it might have something to do with the time of day.
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| [2020-10-03 10:56:26] |
| Sierra_Chart Engineering - Posts: 18392 |
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We cannot identify any issue. Also be aware of the following from the documentation: In the case of Historical charts, this multiplier does not apply or affect the volume provided from the real-time data feed. It only applies to the historical data in the Chart Data file for the symbol of the chart. Refer to: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html&CAID=default#Volume_OpenInterestMultiplier Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-03 10:56:45
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