Support Board
Date/Time: Tue, 11 Feb 2025 20:59:51 +0000
AMP - SC Order Routing account balance not working
View Count: 467
| [2020-09-18 15:40:44] |
| User12089 - Posts: 365 |
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AMP - SC Order Routing account balance not working today at all yes yes i know it is not "streaming data updates" (although it should be - thats the standard for any decent broker folks) and yes yes i know it may take up to what 10 min, 1 hour (or whatever you wish to make up on teh fly) but man i have never ever seen it NOT workin AT ALL - all day long ie today check whats going on and if necessary restart your AMP / TT accoutn balance interface module Date Time Of Last Edit: 2020-09-18 15:42:58
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| [2020-09-18 18:59:19] |
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Do you know what server you are connected to? This would be server 1 through server 6. What is the Primary Server set in Global Settings >> Data/Trade Service Settings. We have no control over account balances. If there is a problem on the TT side it is not something we would be aware of or have any control over. check whats going on and if necessary restart your AMP / TT accoutn balance interface module There is no such thing like this. The balances are queried every few seconds.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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