Support Board
Date/Time: Tue, 11 Feb 2025 21:31:16 +0000
extremely sluggish
View Count: 688
| [2020-09-17 13:00:46] |
| User367061 - Posts: 2 |
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My memory is at around 50% and cpu usuage 25%, none of my other programs running on this computer are having an issue. I have 2 chartbooks open with 4 charts on each I am using a 3rd party custom study on each chart the charts are 60,30,10,5 minute on each chart book The problem is when i click the mouse to do anything in sierra chart it is extremely sluggish and takes several seconds to do anything. What are the possible solutions for me? |
| [2020-09-17 15:42:37] |
| John - SC Support - Posts: 37887 |
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Refer to the information here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-17 22:55:52] |
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Since you are using custom studies, the first thing we recommend you do is run in Safe Mode. More information is here: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-17 22:56:04
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