Support Board
Date/Time: Tue, 11 Feb 2025 21:29:32 +0000
Using Denali Realtime Data and still getting delayed data
View Count: 563
| [2020-09-16 12:17:25] |
| JDtheEntity - Posts: 1 |
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I recently signed up for denali realtime data but when I check my charts my data is 10 minutes delayed. Why is this happening? I should be getting realtime intraday data. Is there something that I am doing wrong?
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| [2020-09-16 14:18:30] |
| John - SC Support - Posts: 37887 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a trading account but you still want to have the real-time data from the Denali Exchange Data Feed, then we recommend this solution: Easy Solution to CME Funded Trading Account Requirement Additionally, your agreements for the Denali Exchange Data Feed have been rejected, since you did not enter a trading service, but you specified yourself as a Non-Professional. You will need to complete these again and enter your trading account information. You can access the agreements here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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