Support Board
Date/Time: Tue, 11 Feb 2025 20:09:57 +0000
Unable to get footprint chart to show
View Count: 535
| [2020-09-14 16:36:04] |
| Scott Parker - Posts: 9 |
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I have followed your instruction regarding how to get a foot print chart on the screen. It does not work. Despite my best effort I have yet to see a foot print chart in Sierra. Please help Scott |
| [2020-09-14 16:56:10] |
| John - SC Support - Posts: 37886 |
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You are on Package 3. You need to be on Package 5 to use the Numbers Bars (Footprints) study. Refer to the differences in the packages here: Description of Service Packages and Pricing: Packages To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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