Support Board
Date/Time: Mon, 25 Nov 2024 12:34:37 +0000
Extra bars on chart
View Count: 1334
[2014-02-05 17:07:20] |
User70152 - Posts: 20 |
I am having this issue for last week when on 3 min charts I get few extra bars sometime as shown in first capture with arrows, capture 2 is when I right click on chart and click on delete and download data. My computer time is synced. Have not noticed on tick or volume charts. capture one https://dl.dropboxusercontent.com/u/6786038/capture.jpg capture two https://dl.dropboxusercontent.com/u/6786038/capture2.jpg |
[2014-02-05 19:32:10] |
Sierra Chart Engineering - Posts: 104368 |
This has to do with out of order timestamps from the ICE exchange. We have contacted TransAct about this and they are checking with the ICE about this, so we can understand why this is happening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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