Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 12:25:06 +0000



One connection per user name

View Count: 1080

[2014-02-05 13:59:59]
User88901 - Posts: 33
Hi, I am logged onto Interactive Brokers and Sierra charts at my house but I am at my office now and it is saying one connection per user name. DTN IQ would force log out my home connection when I went to office but I guess this one cannot?
[2014-02-05 14:08:32]
User88901 - Posts: 33
I don't know if I made it clear but I am using the SC data feed through IB on both computers.
[2014-02-05 17:21:51]
Sierra Chart Engineering - Posts: 104368
The Sierra Chart Real-time Data Feed will not disconnect an existing connection to it if you try to use it from another instance of Sierra Chart.

Instead which you need to do is add a second connection. This can be done here:
https://www.sierrachart.com/usercp.php?page=Features
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account