Support Board
Date/Time: Tue, 11 Feb 2025 17:50:47 +0000
Trade Activity Log and Show Order Fill and Show Order Positions
View Count: 698
| [2020-09-07 17:03:57] |
| User586268 - Posts: 6 |
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I am using version 2050 (64 bit version) of Sierra Charts. I have tried to enable the Trade Activity Log as per Trade Activity Log I also expected to see my charts updated with Show Order Fills and Show Order Positions on the charts. Nothing is displayed on the charts and no data is available in the Trade Activity Log. |
| [2020-09-07 21:56:43] |
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If you are referring to non-simulated order fills we have no control over that. We can only refer you to: Trade Activity Log: Missing Order Fills from Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-08 07:51:07] |
| User586268 - Posts: 6 |
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Also Show Order Fill and Show Order Positions is ticked but these lines are not shown on the charts.
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| [2020-09-08 19:25:55] |
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Refer to the documentation here: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-09 10:30:59] |
| User586268 - Posts: 6 |
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I have followed the instructions but the orders are not shown on my charts.
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| [2020-09-09 14:15:33] |
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Are you entering the orders from this chart? Or are you entering the orders outside of Sierra Chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-09 14:23:52] |
| User586268 - Posts: 6 |
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Outside of Sierra Chart
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| [2020-09-09 15:19:29] |
| User586268 - Posts: 6 |
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When I place a trade from within the chart I get the error: Trade Order Error - Trading connection is disconnected. Internal Order ID: 187. Service Order ID: (none). Symbol: GCZ0. Account: [Sim]49830 | 2020-09-09 15:17:55.769 * |
| [2020-09-09 20:21:47] |
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Make sure Disable Orders Connection is set to False in: Global Settings >> Data/Trade Service Settings >> Service Setting And then reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-09 20:21:59
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| [2020-09-10 10:13:08] |
| User586268 - Posts: 6 |
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Thank you. The orders appear on the charts and the activity is now also available in the Trade Activity Log so both issues are solved.
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