Support Board
Date/Time: Tue, 11 Feb 2025 18:09:50 +0000
Ping tests for Falkenstein and London servers 3/5/6
View Count: 1100
| [2020-09-07 10:10:00] |
| mazzy /| blast - Posts: 54 |
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Sierra Chart / Trading Technologies Futures Order Routing Service Can you please handle the corresponding IPs for me to run latency tests ? Thx |
| [2020-09-07 21:57:11] |
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If there is no response to a ping, that is not something we are able to change.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-08 07:09:25] |
| mazzy /| blast - Posts: 54 |
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Sorry, I don’t understand your reply. In order to ping test Chicago-Aurora I use ds1.sierracharts.com What about about Falkenstein or London ? |
| [2020-09-08 17:22:52] |
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In order to ping test Chicago-Aurora I use ds1.sierracharts.com No that is definitely not the correct server.Some of the servers will not respond to a ping. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-08 17:23:00
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