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Date/Time: Tue, 11 Feb 2025 13:26:50 +0000



platform frozen i lost money

View Count: 659

[2020-09-04 19:42:54]
Robert Wojczak - Posts: 147
platform frozen says order was "held"
[2020-09-05 09:47:53]
Sierra Chart Engineering - Posts: 104368
We need more specific details.

However, for now refer to:
Overview of Trading: Procedure to Handle Unexpected Trading Issue
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-05 12:58:32]
Robert Wojczak - Posts: 147
I had the time send clicked on the platform thank you


sorry i didn't get back to you
Just for the record. You are threatening me not to answer any more support requests?
[2020-09-06 06:14:35]
Sierra Chart Engineering - Posts: 104368
I had the time send clicked on the platform thank you
We do not know what you are trying to say here.

You are threatening me not to answer any more support requests?
Could you please post publicly for all of our other users what you mean by providing factual references to this claim. We have absolutely no idea what you are referring to and this is not backed by any fact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-06 06:15:06

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