Support Board
Date/Time: Tue, 11 Feb 2025 13:25:28 +0000
Trading live account
View Count: 664
| [2020-09-03 03:46:00] |
| User215195 - Posts: 2 |
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Hi I tried trading the live account by going witching off the simulator, but when i traded - my profits and losses were not recorded. My account balance is still the same. Can you verify my live account is fully functional. Is there something not activated?
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| [2020-09-03 14:51:06] |
| John - SC Support - Posts: 37869 |
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Your account is properly setup and we do not see any reason why you would have a problem with live trading. Just keep in mind that with the Sierra Chart Order Routing, the Account Balance can take awhile to update, so you should not worry about that. But you should have the Profit and Loss information. Follow these instructions for viewing the Trade Activity Log data to ensure that you are not filtering out the trades that you have made: Trade Activity Log: Viewing Historical Trade Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-04 05:01:26] |
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Refer to this section here: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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