Support Board
Date/Time: Tue, 11 Feb 2025 14:07:15 +0000
Chartbook footprint not loading
View Count: 1127
| [2020-09-02 09:34:50] |
| User689629 - Posts: 5 |
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Good morning, I downloaded a chartbook file from a friend which contains a few charts such as tpo DOM and footprint. The DOM and the TPO charts work fine however the footprint chart does not load the footprints but it is loading the delta bars at the bottom of the screen. I was just wondering if there was something I need to enable on chart settings or something. I attached a screenshot in case its helpful, cheers guys. http://www.sierrachart.com/image.php?Image=1599039219552.png |
 screenshot footprint.png / V - Attached On 2020-09-02 09:31:30 UTC - Size: 103.59 KB - 279 views |
| [2020-09-02 10:29:19] |
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Does the chart contain the Numbers Bars study? Check this setting: Chart Studies: Settings and Inputs Tab >> Hide Study Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 10:52:46] |
| User689629 - Posts: 5 |
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Hello there, Yes it does |
| [2020-09-03 19:05:36] |
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We are not sure what the issue is. Start with a new chart and follow the Numbers Bars instructions: Numbers Bars: Step-By-Step Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-04 09:33:23] |
| User689629 - Posts: 5 |
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Hello again, Sorry the issue is obvious to me now, my chart is not adjusting to where price is at for example the price range from top to bottom of my chart on ES is 3534 at the bottom and the top of the chart is 3570. Current price is somewhere at 3472 thats why I cant see my footprint because my chart is locked between prices 3534 and 3570. I have tried to fiddle about with it so I didn't have to bother you guys as much but I am still finding my feet with this sierrachart so you'll have to bare with me for now. How do I make my chart scale accordingly to price moving because it is just moving off my screen. Thanks guys |
| [2020-09-04 12:58:26] |
| John - SC Support - Posts: 37869 |
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Set the price scale to Automatic. Refer to the information here: Chart Scale and Scale Adjusting: Scale Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-06 10:49:49] |
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Refer to: Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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