Support Board
Date/Time: Tue, 11 Feb 2025 08:39:48 +0000
Pricing is delayed on Sierra Chart w/ live data
View Count: 1187
| [2020-08-31 22:55:07] |
| User751739 - Posts: 29 |
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To whom it may concern, I have an issue where my price is delayed on sierra chart for /es. Tradingview and Tradovate show the same price, by my sierra chart price is off sometimes by a few seconds. The following is a link to a screen shot where SierraChart is 3488.50, Tradingview is at 3489.50 and Tradovate is at 3489.50 . https://gyazo.com/226b131faf9aada0415bdbf59935b918 I am paying for data through AMP CQG and SC package 5. I've checked with others that are using the CQG feed, and their price is correct. Please advise Date Time Of Last Edit: 2020-08-31 23:05:53
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 111226b131faf9aada0415bdbf59935b918.jpg / V - Attached On 2020-08-31 23:03:56 UTC - Size: 599.2 KB - 311 views |
| [2020-09-01 18:49:14] |
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You are not using the CQG data feed. You need to follow the set up instructions here: CQG Trading Platform Service: Setup Instructions You are using this data feed currently: Delayed Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-01 18:50:09
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| [2020-09-01 19:29:38] |
| User751739 - Posts: 29 |
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Even when using the CQG feed the prices are off, here is a screenshot: https://gyazo.com/f1156ad8fa56ed4282a85fc7ac9a9aeb
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| [2020-09-01 19:30:35] |
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Contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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