Support Board
Date/Time: Tue, 11 Feb 2025 14:46:33 +0000
Delayed ICE Data not available
View Count: 924
| [2020-08-31 18:56:54] |
| User103448 - Posts: 76 |
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> Dear Sir or Madam, > > i ve tried to setup the delayed data feed for the sugar future, but im > not able to get the data feed. > According to this documentation > Sierra Chart Historical Data Service: Setup Instructions > > it says to set up SC DATA - ALL SERVICES . Unfortunately it tells me > that its not enabled in my service package, can you enable it ? > > May i be able to trade live or only simulated? > > best Regards > > Luigi Craca |
| [2020-08-31 22:05:41] |
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The reason you are getting that message is because you are getting your Sierra Chart through an affiliate. When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us. If you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-01 17:05:10] |
| User103448 - Posts: 76 |
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Thanks for your quick replay. Maybe you could help with this issue. I want to see Delta values of an expired or older contract. For Example OJK20. Unfortunately it only shows me the volume. As attachmend you will find a screenshot showing the issue. Best Regards Luigi |
 Unbenannt.JPG / V - Attached On 2020-09-01 17:04:33 UTC - Size: 215.13 KB - 233 views |
| [2020-09-01 17:41:50] |
| John - SC Support - Posts: 37870 |
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That is a Daily chart and the Numbers Bars study does not work with Daily data. Refer to the information in the Introduction section here: Numbers Bars: Introduction For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 18:24:36] |
| User103448 - Posts: 76 |
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Do you mean daily or historical data? Looking at the chart in the attached screenshot, it seems like it is daily data but only for current contract. Continious is not possible.. So there is no way to backtest Orderflow with numberbars? |
| Attachment Deleted. |
| [2020-09-02 19:04:23] |
| John - SC Support - Posts: 37870 |
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You are correct, specifically, the Numbers Bars study does not work with Historical Daily data. The reason is that the historical daily data does not include the bid and ask prices, only the OHLC data is stored along with total volume. Therefore, if you want to look at Numbers Bars on a Daily chart, you would need to set Chart >> Chart Settings >> Main Settings >> Chart Data Type to Intraday Chart Only. Then, if you change to a Daily timeframe, it will still be using the intraday data. Refer to the information here: Chart Settings: Chart Data Type (Chart >> Chart Settings >> Data Limiting >> Date Range and Limiting Method menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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