Support Board
Date/Time: Tue, 11 Feb 2025 08:39:03 +0000
exchange data questions
View Count: 603
| [2020-08-27 12:52:37] |
| User272030 - Posts: 9 |
|
*I recently disabled all exchange data setup thru my broker... do you see that on your end? *I prefer that all my exchange fees, Sierra fees, etc be paid directly from my balance with Sierra *I might be interested in real-time access to the CME group as well as real-time access to stock indices and VIX.... Do I need to have activated thru Sierra both the Denali Exchange Data and Sierra Chart Exchange Data to accomplish this? There was a period a few months ago when I switched my initial setup as a newcomer from Denali to Sierra Exchange and while on the Sierra Exchange Data I was getting real-time CME access and VIX access I believe. Has that changed now? thanks for your help |
| [2020-08-27 17:14:01] |
| |
|
1. Your account has the Denali Data Feed active, and it is billed directly to you. 2. This is currently the case. 3. Yes, that is correct you need both feeds active. Sierra Chart Support |
| [2020-08-27 18:32:05] |
| |
|
3. Refer to: https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#UsingBothDenaliExchangeDataFeedAndSierraChartExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: