Support Board
Date/Time: Mon, 25 Nov 2024 12:29:45 +0000
Deatched Charts Causing a Freeze?
View Count: 1156
| [2014-02-03 17:08:35] |
| infpz - Posts: 826 |
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A description of the user's freezing issues - could detaching a chart cause something like this? 1) price lockup on detached screen only 2) wrong prices displayed on detached chart. 3) and today and full glitch/lockup of the software. Even after reboot I had bad price data displayed on the charts that were not detached. Never had this problem until I started trying to detach charts. |
| [2014-02-03 17:32:16] |
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Have them refer to help topics 3 and 30: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html http://www.sierrachart.com/index.php?l=doc/helpdetails30.html Not quite sure what is meant by " bad price". We need to see an image of the chart. It can be posted here by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-03 17:56:43] |
| infpz - Posts: 826 |
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I'll review this, thanks; does the detach function change the resource usage significantly?
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| [2014-02-03 18:19:49] |
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No. It has 0% impact.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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