Support Board
Date/Time: Mon, 10 Feb 2025 16:35:54 +0000
Denali Datafeed
View Count: 551
| [2020-08-20 16:40:48] |
| User933290 - Posts: 3 |
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Hello, Apologies for what I'm guessing is very simple question, but I'm migrating from Ninjatrader which is all integrated so I wanted a little clarity. So, my broker is through AMP and I'm getting Service Package 5 through them. For data, do I fund my service balance here and activate the Denali feed or can I get it debited from my AMP trading account? I already made the mistake of activating my Rithmic datafeed before realizing the chore it was to setup, so I'm going to be hit with their minimum monthly fee there and didn't want to make any more mistakes. Date Time Of Last Edit: 2020-08-20 16:53:39
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| [2020-08-20 17:25:58] |
| User933290 - Posts: 3 |
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I got in touch with both both supports and got my data activated. After signing the disclosures and agreements, you need to contact AMP/your broker to get your datafeed activated and the fees will be debited from your trading account. Thanks for the help everyone!
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| [2020-08-20 19:55:32] |
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For data, do I fund my service balance here and activate the Denali feed or can I get it debited from my AMP trading account? This can be done either way but we recommend that you pay for the Denali data feed to Sierra Chart and activate it yourself so you are in full control of it.Currently though it is being paid through your AMP account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-20 19:55:48
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