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Date/Time: Mon, 10 Feb 2025 16:42:43 +0000



payment

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[2020-08-19 17:02:05]
User695019 - Posts: 32
hello
i want to pay package 5 for only the rest days of this month, please tell me if this is possible
thank you
[2020-08-20 12:23:30]
Sierra Chart Engineering - Posts: 104368
No, this is not possible. You need to pay for an entire month at a time.

But, one thing you could do is to change to Package 3, then add 1 month of Package 3 to your services, then change back to Package 5. You would allow you to put in a little less money and still have Package 5 for a little less than a full month.

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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