Support Board
Date/Time: Tue, 11 Feb 2025 08:41:09 +0000
[Locked] - if we have CREDIT with Sierra Chart how do we request it back?
View Count: 2323
| [2020-08-19 16:01:24] |
| User220914 - Posts: 239 |
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HI, I am wondering if we have credit with SIERRA CHART or money that we thought we might use with your service what is the correct way to request it back to use and how will it get paid? Thank you |
| [2020-08-19 21:04:32] |
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Refer to the Refund information here: Sierra Chart Purchase and License Information: Refunds Make sure to keep about 50 USD on your balance, related to remote assistance support. Although this request is not expected to cost that amount: ANYONE ELSE HAVING ISSUES with SPREAD CHARTS CUSTOM SYMBOLS? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-19 22:00:42
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| [2020-08-27 18:33:25] |
| User220914 - Posts: 239 |
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thank you very much for your help and time on this matter i really appreciate it. thanks again for everything you guys are working on for us. GREAT PRODUCT |
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