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Date/Time: Mon, 10 Feb 2025 15:43:07 +0000



Missing Data Intradia E-mini S&P500

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[2020-08-18 06:26:27]
User962067 - Posts: 11
Good Morning Sierra Chart,

I already tried all the available solutions, I deleted and downloaded the data without success, I give 1 year or 2 years to load and I only load the data correctly until the contract 06-20, from there behind the data there are missing information errors and loading only until the start of the contract 09-19, so I put that load 1, 2 years or more always load at the same point, you can notice obviously the data errors in the volume indicator.

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Date Time Of Last Edit: 2020-08-18 12:44:17
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image2020-08-17_21-41-02.png / V - Attached On 2020-08-18 06:25:37 UTC - Size: 56.56 KB - 228 views
[2020-08-18 12:44:22]
Sierra Chart Engineering - Posts: 104368
Refer to:
Continuous Futures Contract Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-08-18 13:16:05]
User962067 - Posts: 11
The data does not load correctly before the contract 06-2020, already apply all available solutions. thanks
[2020-08-18 13:44:18]
Sierra Chart Engineering - Posts: 104368
What solutions did you use? Did you use the Continuous Futures Contract option?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-08-18 15:03:49]
User962067 - Posts: 11
Thank you very much for your help, the problem has been fixed, but compared to the free CQG data in NinjaTrader the sails and ticks are very different under the same conditions, why is this? As you can see in the two charts attached both are 10946 ticks, but the two charts differ quite a lot
image2020-08-18_16-54-26.png / V - Attached On 2020-08-18 15:01:32 UTC - Size: 34.66 KB - 192 views
image2020-08-18_16-55-11.png / V - Attached On 2020-08-18 15:01:47 UTC - Size: 48.3 KB - 217 views
[2020-08-18 18:45:45]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 47:
Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-18 18:46:42

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