Support Board
Date/Time: Mon, 10 Feb 2025 15:08:50 +0000
User Login Failed
View Count: 662
| [2020-08-17 18:35:31] |
| Stage 5 Trading - Posts: 155 |
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One of our new reseller users is getting an error message when he pulls up a new historical data chart. A screenshot is attached, the message log says "User login not enabled". The user said that intraday charts are working fine, the problem is only with historical charts like daily or weekly timeframes.
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Private File |
| [2020-08-17 19:29:17] |
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We are familiar with this and we have answered their thread about this issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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