Support Board
Date/Time: Mon, 10 Feb 2025 15:51:06 +0000
RealtimeData
View Count: 659
| [2020-08-17 16:18:45] |
| User505357 - Posts: 2 |
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Hello, i want use Sierra only for have a footprint chart. But i need futures Real Time data without trading account. It is possible? I have a package advance Sierra.
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| [2020-08-17 19:09:26] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-18 00:20:31] |
| User505357 - Posts: 2 |
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Thank you for the answer. I need to have data futures ES and NQ only. I try to get Denali exchange data already but i cant connect in platforme.I have Rithmic data too, but i Can not connect to sierrachart. I need only data, just for look footprint not for trade. I trade on other plateform. I Hope you understand me. My english IS very Bad. Thank you for help.
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| [2020-08-18 19:33:33] |
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The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement We recommend using the above solution in any case to avoid this problem in the future. ---- To use Rithmic, to verify have a trading account which is required when paying the nonprofessional fees, make sure you have the bridge files: Rithmic Bridge Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-18 19:34:39
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