Support Board
Date/Time: Fri, 01 Nov 2024 02:19:05 +0000
2 issues: Transact and divergence detector
View Count: 571
| [2020-08-12 18:42:32] |
| Dyoung - Posts: 11 |
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Divergence Detector question: In using the indicator, if I set the "Positive" to "Fill top", then set the "Negative" to "Fill bottom", then hit "apply", the chart will not display anything. If I just change the "Positive to "fill top", and set the "Negative" to something else, the "positive" shows on the chart. Not sure what is wrong? Transact stopped working? Here is part of the message log: Price Websocket | Connecting to WebSocket server priceapi1.transactfutures.com:1870 | 2020-08-12 11:36:05.502 Price Websocket socket (1) | Creating socket. Using TLS 1.2. | 2020-08-12 11:36:05.503 Price Websocket socket (1) | Connecting to IP: 208.97.219.196. | 2020-08-12 11:36:05.503 Price Websocket | Opening WebSocket. | 2020-08-12 11:36:05.605 Price Websocket | Sending WebSocket handshake. | 2020-08-12 11:36:05.605 Price Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-08-12 11:36:05.906 Price Websocket | Server header | Upgrade: WebSocket | 2020-08-12 11:36:05.906 Price Websocket | Server header | Connection: Upgrade | 2020-08-12 11:36:05.906 Price Websocket | Server header | Sec-WebSocket-Accept: frRQB8zca3orLfqTLlkO/F44KIw= | 2020-08-12 11:36:05.906 Price Websocket | Server header | Sec-WebSocket-Protocol: priceapi | 2020-08-12 11:36:05.906 Price Websocket | Server header | | 2020-08-12 11:36:05.906 Price Websocket | Web socket state is now open. | 2020-08-12 11:36:05.906 Orders Websocket | Connecting to WebSocket server simapi.transactfutures.com:443 | 2020-08-12 11:36:06.925 Orders Websocket socket (5) | Creating socket. Using TLS 1.2. | 2020-08-12 11:36:06.926 Orders Websocket socket (5) | Connecting to IP: 208.97.219.123. | 2020-08-12 11:36:06.927 Orders Websocket | Opening WebSocket. | 2020-08-12 11:36:07.026 Orders Websocket | Sending WebSocket handshake. | 2020-08-12 11:36:07.026 Orders Websocket socket (5) | Socket gracefully closed by remote side. | 2020-08-12 11:36:07.097 Orders Websocket socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-08-12 11:36:07.097 * Orders Websocket socket (5) | CloseSocket call. | 2020-08-12 11:36:07.097 Orders Websocket | Network socket for WebSocket has been closed by remote side or error. | 2020-08-12 11:36:07.097 TransAct WS | Lost connection to Orders server. | 2020-08-12 11:36:07.098 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-08-12 11:36:07.098 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-08-12 11:36:07.098 Orders Websocket socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-08-12 11:36:07.098 Orders Websocket socket (5) | Closed. | 2020-08-12 11:36:07.098 Price Websocket socket (1) | CloseSocket call. | 2020-08-12 11:36:07.114 Price Websocket | WebSocket closed. | 2020-08-12 11:36:07.114 TransAct WS | Disconnected. | 2020-08-12 11:36:07.114 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-08-12 11:36:07.114 Price Websocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-08-12 11:36:07.115 Price Websocket socket (1) | Write has completed. Shutdown being performed. | 2020-08-12 11:36:07.202 Price Websocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-08-12 11:36:07.202 Price Websocket socket (1) | Socket gracefully closed by remote side. | 2020-08-12 11:36:07.265 Price Websocket socket (1) | Closed. | 2020-08-12 11:36:07.265 Orders Websocket socket (2) | Write has completed. Shutdown being performed. | 2020-08-12 11:36:18.584 Orders Websocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-08-12 11:36:18.584 Orders Websocket socket (2) | Closed. | 2020-08-12 11:36:18.584 Orders Websocket socket (3) | Write has completed. Shutdown being performed. | 2020-08-12 11:36:21.289 Orders Websocket socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-08-12 11:36:21.289 Orders Websocket socket (3) | Closed. | 2020-08-12 11:36:21.290 Thanks for your input. Dennis Young |
| [2020-08-12 21:50:38] |
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There is some connectivity problem to Transact and we cannot help with that. With regards to the Divergence Detector, the Fill options in the Draw Style are not going to work correctly as they are meant to fill in the area above, below, or between continuous Subgraphs. You can try using the option for Background and see if that is more what you are looking for. Refer to the information here for the Draw Styles: Chart Studies: Subgraphs Tab >> Draw Style Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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