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Date/Time: Sun, 09 Feb 2025 23:39:48 +0000



Multiple instances wanting to delete one instance that is not primary

View Count: 526

[2020-08-10 21:43:17]
User180814 - Posts: 45
Hello Sierra support. I would appreciate someone reaching out via phone to walk me through deleting an instance of the software.
I think I downloaded a second instance and don't wont to impact the computer performance. I received a self help email, but I would appreciate some help by phone. My number is ** If there is a good time for me to call you that works as well.
Call me anytime.
Thanks,
Marc
Date Time Of Last Edit: 2020-08-11 19:19:22
[2020-08-11 19:19:14]
Sierra Chart Engineering - Posts: 104368
As long as you are not running that second copy, then it will not have any performance hit on your system. Sierra Chart does not run any automatic programs in the background.

In order to delete the second instance, you just delete the directory in which Sierra Chart has been installed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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