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Date/Time: Sun, 09 Feb 2025 06:12:29 +0000



Sticky platform and dome

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[2020-08-06 16:43:13]
Rob_2560 - Posts: 20
Cannot move screens around, and the dome for trading is very sticky and price action is not moving. Please resolve. Thank you. Rob Slater
[2020-08-06 18:33:37]
Sierra Chart Engineering - Posts: 104368
This is not entirely clear but first refer to:
Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading

And refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

The first thing we want you to do is to close all of your Chartbooks (File >> Close All Chartbooks) and then just open a single chart and see if you are receiving real-time data without any issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-06 18:34:02

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