Support Board
Date/Time: Sun, 09 Feb 2025 06:22:58 +0000
Connection Error - trade account not assigned
View Count: 555
| [2020-08-06 06:20:10] |
| User68acg - Posts: 15 |
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Hi I thought I was good to go but now when I log in the pop up says Trading Ac not assigned. If I have set to SC Data all services I get updating charts but SIM only. -but if set to Order Routing where I thought it should be I do not get a server connection. Please advise. Cheers Date Time Of Last Edit: 2020-08-06 06:25:21
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| [2020-08-06 06:28:01] |
| User68acg - Posts: 15 |
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Hi I thought I was good to go but now when I log in the pop up says Trading Ac not assigned. If I have set to SC Data all services I get updating charts but SIM only - my live account says unset. -but if set to Order Routing where I thought it should be I do not get a server connection. Please advise. Cheers Andy |
| [2020-08-06 18:41:29] |
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This is still in process. Please refer to your Account Support Tickets for the information on the status: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-06 18:42:38
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