Support Board
Date/Time: Sun, 09 Feb 2025 04:08:33 +0000
Sub-instances are not connecting to data feed?
View Count: 502
| [2020-08-05 16:42:41] |
| User34124 - Posts: 279 |
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I get the below error on my sub-instances: (Main instance is working fine) Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-08-05 10:10:55.468 |
| [2020-08-05 17:48:55] |
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There were some changes with regards to the Sub-Instances. You need to update to the current version of Sierra Chart. Refer to the information here for how to update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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