Support Board
Date/Time: Sun, 09 Feb 2025 04:24:02 +0000
Connection problem with Rihtmic
View Count: 563
| [2020-08-03 22:18:27] |
| User441045 - Posts: 3 |
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Hello Since Friday I have been trying to connect sierra chat with Richmic with my Topstaptrader account without success. I have read and applied all the recommendations in the sierra chart forum without success. I contacted Topsteptrader who advised me to ask in this support board to get information. Please could you help me? Thanks you Symbol settings could not be loaded because there are no applicable files to load. | 2020-08-03 21:29:02.065 Requested symbol settings for service code scdataallservices. Request ID: 1. | 2020-08-03 21:29:02.065 Reading Internal Order ID file. | 2020-08-03 21:29:02.206 Reading Trade Orders file. | 2020-08-03 21:29:02.237 Reading Trade Positions file. | 2020-08-03 21:29:02.237 Reading Account Balance file. | 2020-08-03 21:29:02.237 UDPListener (952). Port 22904 | Error binding to UDP port: 22904. Windows error code 10048: Normalerweise darf jede Socketadresse (Protokoll, Netzwerkadresse oder Anschluss) nur jeweils einmal verwendet werden. | 2020-08-03 21:29:02.252 Software version: 2144 64-bit | 2020-08-03 21:29:02.252 Primary Thread ID: 6136 | 2020-08-03 21:29:02.252 Usage end date: 2021-06-10 | 2020-08-03 21:29:02.252 Enabled for: Advanced Features 2. | 2020-08-03 21:29:02.252 Enabled for: Sierra Chart Historical Data Service. | 2020-08-03 21:29:02.252 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-08-03 21:29:02.252 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-08-03 21:29:02.252 Current selected Data/Trading service: SC Data - All Services | 2020-08-03 21:29:02.252 Custom symbol settings values: enabled | 2020-08-03 21:29:02.252 Chart Update Interval: 500 | 2020-08-03 21:29:02.252 Intraday Data Storage Time Unit: 1 | 2020-08-03 21:29:02.252 Time Zone: +00:00:00 (UTC+00) | 2020-08-03 21:29:02.252 2020-08-03 23:29:02 Local computer time | 2020-08-03 21:29:02.252 2020-08-03 21:29:02 Local computer time in UTC | 2020-08-03 21:29:02.252 2020-08-03 21:29:02 Local computer time in SC Time Zone | 2020-08-03 21:29:02.252 2020-08-03 21:29:25 Server time in UTC | 2020-08-03 21:29:02.252 Local computer UTC time and Server UTC time difference: 23 seconds. | 2020-08-03 21:29:02.252 Notice: Your computer's clock is off by 23 seconds. For help with this, press the 'Send for Analysis' button. | 2020-08-03 21:29:02.252 Program path: C:\SierraChart\Rim\ | 2020-08-03 21:29:02.252 Data Files path: C:\SierraChart\Rim\Data\ | 2020-08-03 21:29:02.252 OS Version Number: 6.1 | 2020-08-03 21:29:02.252 Locale Setting: C | 2020-08-03 21:29:02.252 Allowed protected custom studies: | 2020-08-03 21:29:02.252 Rithmic Trading | Port for executable: 50559 | 2020-08-03 23:49:41.625 Listening socket (644). Port 50559 | Closed. | 2020-08-03 23:49:41.625 Rithmic Trading | Starting server: C:\SierraChart\Rim\Rim\DTCBridge.exe | 2020-08-03 23:49:41.625 Error creating process C:\SierraChart\Rim\Rim\DTCBridge.exe. Windows error code 267: Der Verzeichnisname ist ungültig. | 2020-08-03 23:49:41.625 * Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\Rim\DTCBridge.exe. Rithmic bridge needs installing. To obtain the bridge files, go to: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward | 2020-08-03 23:49:41.625 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-08-03 23:49:41.625 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-08-03 23:49:41.625 DTC Client socket (0) | CloseSocket call. | 2020-08-03 23:49:41.641 Rithmic Trading | Disconnected. | 2020-08-03 23:49:41.641 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-08-03 23:49:41.641 Date Time Of Last Edit: 2020-08-04 06:33:18
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| [2020-08-04 06:30:46] |
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You need to install the Rithmic bridge files: Rithmic Bridge Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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