Support Board
Date/Time: Sun, 09 Feb 2025 06:28:46 +0000
Realtime feed - Denali
View Count: 717
| [2020-07-24 04:49:33] |
| Newsetsub - Posts: 8 |
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Not able to update account information for Data feed services. Need some help. Thanks
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| [2020-07-24 04:57:14] |
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You can do this here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-24 13:27:56] |
| Newsetsub - Posts: 8 |
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Sorry, this is not what I was looking for. I need to see real time data and my acceptable agreements were rejected. I need help to get realtime data. Thanks
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| [2020-07-24 19:57:17] |
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When you are filling out the "Uniform Subscriber Agreement" for the Denali Exchange Data Feed, it asks you for your "Trading Account Number", "Clearing Firm", and "Name of Salesperson". You need to enter this information in order to qualify for the lower-priced Non-Professional Exchange Fees. Otherwise, you will be charged at the Professional rates, which can be very expensive. But if you do not have a trading account at one of the providers that we work with, then we recommend using the solution described here: Easy Solution to CME Funded Trading Account Requirement You would then use the information for that account in the agreement. If you just want to be charged as a professional, then leave those fields blank and be sure to specify that you are a professional on the "CME Non-Professional Certification". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-03 21:19:50] |
| Newsetsub - Posts: 8 |
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I added Denali exchange services. Still its lil confusing on seeing real time data. Help needed to setup real time data. I tried with symbols QQQ, SPY and they are showing historical info. System is throwing error saying TTLFIX data feed server is not added
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| [2020-08-03 21:28:46] |
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Do you need a real-time data for futures or for stocks?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-04 01:00:58] |
| Newsetsub - Posts: 8 |
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I need for both.
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| [2020-08-07 14:10:28] |
| John - SC Support - Posts: 37842 |
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Sorry for the delayed answer. It looks like you have the Futures data worked out, as we see the Denali Exchange Data Feed is active for your account. If you want to also get the U.S. Equities then you would need to subscribe to the Sierra Chart Exchange Data Feed and then activate the U.S. Equities exchange option. You will find the setup instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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