Support Board
Date/Time: Sat, 08 Feb 2025 22:09:57 +0000
Denali Data Feed
View Count: 640
| [2020-07-22 14:14:13] |
| User788984 - Posts: 31 |
|
For some reason, my Charts have stopped creating bars since 7/17/20. (SIM)Trade activity however, still shows active trading since 7/17. Am I missing an obvious reason why Charts have stopped?
|
| [2020-07-22 16:07:55] |
| |
|
What is one of the symbols? Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-22 16:43:11] |
| User788984 - Posts: 31 |
|
ESU20_FUT_CME; 6EU20_FUT_CME; and also YMU20_FUT_CBOT....all stopped charting on 7/17
|
| [2020-07-22 16:47:56] |
| User788984 - Posts: 31 |
|
Thank you...Did as your links suggested...Disconnected and Reconnected and all data was properly backfilled.
|
To post a message in this thread, you need to log in with your Sierra Chart account: