Support Board
Date/Time: Sat, 08 Feb 2025 22:21:08 +0000
Delay on Sim
View Count: 664
| [2020-07-21 20:02:14] |
| User820638 - Posts: 21 |
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Hi When I close a contract the data seems to be delayed before showing on the trade activity log, sometimes it seems to close the next day at a random price.# I have coped my data log below Reading Internal Order ID file. | 2020-07-21 07:14:18.536 Reading Trade Orders file. | 2020-07-21 07:14:18.607 Reading Trade Positions file. | 2020-07-21 07:14:18.611 Reading Account Balance file. | 2020-07-21 07:14:18.614 Subscribing to symbol for symbol alert. ZNU20 | 2020-07-21 07:14:18.619 Mapping ZNU20 to ZNU20. Service code: cbot | 2020-07-21 07:14:18.619 Subscribing to symbol for symbol alert. CLM20 | 2020-07-21 07:14:18.620 Mapping CLM20 to CLM20. Service code: nymex | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. ZNM20 | 2020-07-21 07:14:18.620 Mapping ZNM20 to ZNM20. Service code: cbot | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. ESM20 | 2020-07-21 07:14:18.620 Mapping ESM20 to ESM20. Service code: cme | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. CLN20 | 2020-07-21 07:14:18.620 Mapping CLN20 to CLN20. Service code: nymex | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. CLN20 | 2020-07-21 07:14:18.620 UDPListener (1416). Port 22904 | Listening on UDP port 22904. | 2020-07-21 07:14:18.635 Software version: 2118 64-bit | 2020-07-21 07:14:18.635 Primary Thread ID: 12928 | 2020-07-21 07:14:18.635 Usage end date: 2020-07-23 | 2020-07-21 07:14:18.635 Enabled for: Advanced Features 2. | 2020-07-21 07:14:18.635 Enabled for: Sierra Chart Historical Data Service. | 2020-07-21 07:14:18.635 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-21 07:14:18.635 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-07-21 07:14:18.635 Current selected Data/Trading service: SC Data - All Services | 2020-07-21 07:14:18.635 Custom symbol settings values: enabled | 2020-07-21 07:14:18.635 Chart Update Interval: 500 | 2020-07-21 07:14:18.635 Intraday Data Storage Time Unit: 1 | 2020-07-21 07:14:18.635 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-21 07:14:18.635 2020-07-21 12:14:18 Local computer time | 2020-07-21 07:14:18.635 2020-07-21 11:14:18 Local computer time in UTC | 2020-07-21 07:14:18.635 2020-07-21 07:14:18 Local computer time in SC Time Zone | 2020-07-21 07:14:18.635 2020-07-21 11:14:18 Server time in UTC | 2020-07-21 07:14:18.635 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-07-21 07:14:18.635 Program path: C:\SierraChart\ | 2020-07-21 07:14:18.635 Data Files path: C:\SierraChart\Data\ | 2020-07-21 07:14:18.635 OS Version Number: 10.0 | 2020-07-21 07:14:18.636 Locale Setting: C | 2020-07-21 07:14:18.636 Allowed protected custom studies: | 2020-07-21 07:14:18.636 |
| [2020-07-21 20:48:55] |
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What is the symbol you are trading?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-21 21:11:02] |
| User820638 - Posts: 21 |
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ES
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| [2020-07-22 06:21:41] |
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That symbol will be delayed, unless you use the Denali Exchange Data Feed. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-22 06:21:53
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| [2020-07-22 07:34:10] |
| User820638 - Posts: 21 |
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I know the feed will be delayed I mean when I close a position it doesn’t show as closed for 24hours sometimes And then shows the wrong close price |
| [2020-07-22 10:33:52] |
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Are you trading from a Historical Daily chart or historical Intraday chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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