Support Board
Date/Time: Sat, 08 Feb 2025 22:23:35 +0000
platform freeze
View Count: 578
| [2020-07-21 19:52:48] |
| User914269 - Posts: 1 |
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during normal market hours platform just stopped. Disconnected and connected again to market data, still froze up.Using Rithmic. Also updated platform and still same.
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| [2020-07-22 10:44:13] |
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Please contact Rithmic about this. You are using Rithmic. They had an interruption today. Refer to: Regarding Rithmic (Our Final Post on this Subject) We recommend using the Sierra Chart Order Routing Service and the Denali Exchange Data Feed: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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