Support Board
Date/Time: Sat, 08 Feb 2025 20:10:26 +0000
chartbook problem
View Count: 764
| [2020-07-20 16:00:34] |
| User695019 - Posts: 32 |
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hello I have a problem to upload my saved chartbook to my sierrachart platform, please help it gives me this error message |
 errror.PNG / V - Attached On 2020-07-20 15:58:53 UTC - Size: 87.48 KB - 251 views Attachment Deleted. |
| [2020-07-20 18:20:15] |
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You need to use this command to translate the symbols: Edit Menu: Edit >> Translate Symbols To Current Service (Edit >> Translate Symbols To Current Service) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-20 18:21:07
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| [2020-07-21 16:46:55] |
| User695019 - Posts: 32 |
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it does not work, when i upload it gives me two error messages as you see in the picture the red one and the orange one, after uploading it the red message disapear then followed by the orange. then the page stay all black. please help |
| [2020-07-21 19:05:37] |
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ESM0-CME is not the correct symbol for CQG. Open the Chartbook and then select the option Edit >> Translate Symbols to Current Service. This will change the symbol from the format it is in now, to the correct format for use with CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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