Support Board
Date/Time: Sat, 08 Feb 2025 20:08:21 +0000
Connection Error
View Count: 544
| [2020-07-17 22:36:44] |
| User82032 - Posts: 35 |
|
Upgraded to version 2138. Upon completion I got the message - SC Routing Order Connection error: Usernsme or Password is incorrect. Never got this response before. Not sure how to resolve it.
|
| [2020-07-17 22:50:59] |
| User575399 - Posts: 326 |
|
I got the same thing. Is this a update that may cause this?
|
| [2020-07-18 08:18:58] |
| |
|
This will be resolved by restarting Sierra Chart and we apologize for the delayed response. We also made a revision to 2138 to avoid this issue altogether. Update again: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-18 08:19:20
|
To post a message in this thread, you need to log in with your Sierra Chart account: