Support Board
Date/Time: Sat, 08 Feb 2025 21:20:28 +0000
Problem on getting data for indicator
View Count: 772
| [2020-07-16 05:40:26] |
| FH87 - Posts: 43 |
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Indicator show errors in front of the yellow line Try on 1) Delete all data and download 2) right click , delete and download data still same problem How to solve this to collect correct data ? http://www.sierrachart.com/image.php?Image=1594877732828.png Date Time Of Last Edit: 2020-07-16 05:48:29
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| [2020-07-16 09:47:03] |
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We do not understand what the problem is to begin with. What is the problem? And what is the basis of the conclusion? If there is a problem with the data feed, it looks like you are using Gain Capital? So that is not a data feed we can help with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 09:47:29
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| [2020-07-17 06:28:41] |
| FH87 - Posts: 43 |
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Problem on tick chart is not data problem, is the software collecting correct tick data to display correct data I just need to know how to reload the proper way to get correct chart |
| [2020-07-19 07:49:16] |
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We see you have activated the Denali Exchange Data Feed but you did not activate an exchange for the real-time data. You need to do that here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-20 19:35:33] |
| FH87 - Posts: 43 |
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it seen that Denali Exchange Data Feed if click on Delete all data and download work fine, compare to OEC cry data. can't solve the problem. Great !
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| [2020-07-20 19:41:31] |
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Ok let us know if you need more help. So it sounds like you are able to access the historical data now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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