Support Board
Date/Time: Sat, 08 Feb 2025 18:15:28 +0000
Cannot open charts for stocks with dot in symbol
View Count: 577
| [2020-07-15 18:20:34] |
| User41727 - Posts: 124 |
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SC will neither open a historical nor intraday chart for symbols like BRK.A while using the SC data feed, even though those are the symbols being returned by using the "Find Symbol" functionality. All I get is "unknown symbol" error messages. Obvious variations also don't work. What is the correct syntax supposed to be for instruments like that while using the SC date feed?
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| [2020-07-15 19:02:30] |
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We see you are using Interactive Brokers. There is going to be symbol mapping issues in that case with these types of symbol patterns. Set up a separate installation of Sierra Chart to use with the Sierra Chart Exchange Data Feed: Using Multiple Data and Trading Services at the Same Time This is the data that you will see in that case: http://www.sierrachart.com/image.php?Image=1594839638736.png And in the installation of Sierra Chart used with Interactive Brokers you will want to disable this option: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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