Support Board
Date/Time: Sat, 08 Feb 2025 17:54:15 +0000
Sub Instance Not Connected
View Count: 552
| [2020-07-15 16:30:20] |
| User495307 - Posts: 1 |
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I don't have data feed to my sub instances. In the message log it says "Current service package does not support this function" I just checked my account detail and it's package 5. I also updated to the current version to 2135 64-bit. Was there any change on how to run DTC- Sub Instance ? |
| [2020-07-15 19:40:43] |
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Your sub instances are still on version 1997. You need to exit from them, and then run them again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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