Support Board
Date/Time: Sat, 08 Feb 2025 16:52:15 +0000
Don't activate the position
View Count: 512
| [2020-07-10 11:32:42] |
| FD001 - Posts: 2 |
|
Hello, I've got a trading account with Rithmic (Earn2trade). I've traded for 2 weeks without any problems. I made a mistake with the principles of E2T and my account was desactivated. I reactivated it yesterday. Now, when I try to trade, it's canceled automaticaly. I cannot enter in the market. Simulation is off and I've got real time data with Rithmic. I contacted E2T and they say, on their part, that my tradingaccount is renewed and activated. But, I can't trade. When I click to enter, my stops appear and desappear suddenly. Plus, Message log doesn't say anything. Could you help me, please? Thank you. |
| [2020-07-11 05:46:04] |
| |
|
We really do not know what the issue is. You can look at the Trade >> Trade Service Log for the rejection messages and see what Rithmic is giving.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: