Support Board
Date/Time: Sat, 08 Feb 2025 14:47:16 +0000
Bridge Files
View Count: 592
| [2020-07-09 19:35:25] |
| brolennial - Posts: 2 |
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I just purchased a TopstepTrader account as well as a Sierra Chart Pkg. 5 plan only to find out just now that I can not use Sierra Charts. It is telling me that I need bridge files, but your support board says it is no longer supported and the thread is locked. Any suggestions on what I can do?
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| [2020-07-09 20:19:04] |
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No. Let us know if you would like a refund.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-09 20:31:51] |
| brolennial - Posts: 2 |
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Yes, please refund me. I hope that maybe Sierra and Topstep can come together at some point and possibly topstep could use Denali or something. Your platform is superior in comparison to others. Thank you
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| [2020-07-09 20:50:34] |
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The refund has been issued.
Sierra Chart Support |
| [2020-07-09 22:26:07] |
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I hope that maybe Sierra and Topstep can come together at some point and possibly topstep could use Denali or something. Well rather than this, what our plan is to offer complete alternative to this. More details will be coming soon. The idea is to put you in control and the service will cost you nothing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-11 00:40:59
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