Support Board
Date/Time: Sat, 08 Feb 2025 14:06:01 +0000
lost bars
View Count: 531
| [2020-07-09 14:38:45] |
| User238955 - Posts: 1 |
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hi I am trading from a laptop, if i will put the laptop in sleep mode, and when i will turn the laptop back on, i will be missing all the bars in my chart from that period, Like now i switched off at 9:15, and came back an hour later and it starts plotting a new 5 min bar, and the previous bar is from 9:15 please advise zev |
| [2020-07-09 19:52:15] |
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This is due to a connectivity issue on your side. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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