Support Board
Date/Time: Sat, 08 Feb 2025 10:50:08 +0000
unhandled exception on version 2130
View Count: 613
| [2020-07-06 19:23:53] |
| red23 - Posts: 38 |
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Hi Support, I upgraded to 2130 and got this error while entering orders (in SIM). I entered 2 contract and any additional contract would get that error. Another trader also reported the same error. Not sure if this is version related or opengl related. I had opengl on at the time on a different sub instance. Thanks for any help. F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:17.772 F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:28.539 F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:31.464 F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:32.033 F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:32.337 F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:32.519 F.US.EPU20 Rev. 2t #1 | Caught an unhandled exception in c_TradeWindow::SubmitOrder. | 2020-07-06 14:55:32.734 |
Attachment Deleted.  scerror.png / V - Attached On 2020-07-06 19:20:31 UTC - Size: 30.14 KB - 239 views |
| [2020-07-06 19:31:11] |
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Refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface This issue probably is an operating system level issue. It does not make any sense at all that it is a problem within Sierra Chart itself. The first thing you need to do is to restart Sierra Chart. And also see if updating to the latest prerelease helps: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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