Support Board
Date/Time: Mon, 25 Nov 2024 11:44:40 +0000
Time Scale Not Visible
View Count: 1231
| [2014-01-28 15:43:14] |
| User28339 - Posts: 5 |
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I have sierra charts through infinityfutures. I just started using their charts(sierra charts)and everything was ok at first. when I opened the charts today, there was on time on the bottom of the charts. I can see the dividers below the charts and the scroll-back is working at the bottom. My broker has been unable to help and they have never seen this problem before. We tried restarting the computer and reinstalling the software. We went to advanced settings and the Hide Time Scale is not checked. Please let me know what to do to correct this problem. Thanks, Darell Rowe
Date Time Of Last Edit: 2014-01-28 16:41:59
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| [2014-01-28 15:46:35] |
| User28339 - Posts: 5 |
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I just noticed a mistake on my previous post. It should have said no time on the bottom of my charts Thanks again. Darell Rowe
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| [2014-01-28 16:08:14] |
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Please post an image of the chart following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support |
| [2014-01-28 16:46:11] |
| User28339 - Posts: 5 |
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I followed the instructions, but am not sure the screen shot went through. I'm not as computer literate as I would like, so let me know if it worked.
Date Time Of Last Edit: 2014-01-28 17:20:10
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| [2014-01-28 16:57:36] |
| User28339 - Posts: 5 |
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Since my original post, I have also noticed there is no price in the right hand column except for the current price. Also, the crosshair function is not working like it was. The small crosshair comes on, but when you click on to extend it nothing happens. Darell Rowe
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| [2014-01-28 17:20:44] |
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What is the background color of the chart? Clearly this is a color setting problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-28 20:21:12] |
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When responding, post directly within this thread using the box at the bottom of the page. You indicated in another thread, that the background color is white. For organization, that thread was removed. What you need to do is go to Global Settings >> Graphics Settings. In the Colors and Widths for Chart Objects list , select Chart Text. Press the colored button and set the color to black. Press OK and OK. The color of the Chart Values tool can be set through Global Settings >> Tool Settings>> Chart Values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-28 20:22:29
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