Support Board
Date/Time: Mon, 25 Nov 2024 11:36:56 +0000
Message Log ''Currently no data in file to display.....''
View Count: 1686
| [2014-01-28 15:19:15] |
| Meritus - Posts: 164 |
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In the Find Symbol feature I click on AHL###CME | Heating Oil Crack Spread CME and chose any of the months that are trading and I get the error message ''Currently no data in file to display. Will start historical data download and real time updates. File:C:\SierraChart\Data\AHL-201403-CME.dly|15:10 same error message for ARE###CME|RBOB Gasoline Crack Spread CME A blank window opens with no data for the chosen contract. Other CME contracts such as crude oil are fine. My broker / clearer say the contracts are correctly mapped thru their TT feed so I'm confused. Is there something I'm missing? Thanks |
| [2014-01-28 16:29:09] |
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There just is not any historical data. Not quite sure why. Once you receive a trade, the chart is going to gradually form. So stay connected as much as possible to the data and trading server . Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-28 16:35:17] |
| Meritus - Posts: 164 |
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Thanks for that but I'm not sure I understand what you mean by 'Once you receive a trade, the chart is going to gradually form'. Does this mean the problem has been solved and if so can you advise on when I will be able to see historical data for both symbols I mentioned? At the moment I see absolutely nothing - intraday or historical data. many thanks again
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| [2014-01-28 16:55:26] |
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Once there is a trade, then there will be a one bar in the chart and then gradually from there it is going to form as more trades are received. There is no historical data available. Also, you will not be able to get a Historical Daily chart for those symbols. Also, if you look here, there is no trading going on: http://www.cmegroup.com/trading/energy/refined-products/ny-harbor-heating-oil-crack-spread-calendar-swap_quotes_globex.html http://www.cmegroup.com/trading/energy/refined-products/rbob-crack-spread-swap-futures_quotes_globex.html So it does make sense the chart is blank. Apparently no one is trading these. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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