Support Board
Date/Time: Sat, 08 Feb 2025 04:34:53 +0000
The Data Feed is not enabled on the Account
View Count: 622
| [2020-06-24 00:39:22] |
| User439395 - Posts: 3 |
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Hi, I purchased package 5 through AMP and have tried setting up the Denali Data feed numerous times. However, upon opening Sierra Chart, I receive the message (Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-23 20:27:15.403). Data provided is, obviously, delayed by 10 minutes. On Sierra Chart's website, I go to "activate services" (see attached) and click "activate/deactivate denali exchange data feed exchanges" (see attached). I have consulted documentation provided on Sierra Charts, of course, I may have overlooked something. Please see attached Trade/Data Service Settings. Please advise how to proceed. Thanks! |
Private File Private File Private File |
| [2020-06-24 06:07:14] |
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Please request AMP to complete the setup of the Denali exchange data feed here for you: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Only they can do that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-24 06:07:39
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| [2020-06-24 16:43:40] |
| User439395 - Posts: 3 |
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Thank you very much. AMP failed to complete the setup. I really appreciate your quick response with the appropriate information. |
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