Support Board
Date/Time: Sat, 08 Feb 2025 09:11:46 +0000
Difference bid-ask study doesnt calculate right
View Count: 818
| [2020-06-23 19:19:51] |
| maxima120 - Posts: 144 |
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I made simple bid/ask spread between 2 different instruments using Difference (Bid and Ask Prices) and it seems that 2nd instrument is not calculated. I even set "Chart 2 multiplier" to a ridiculous number and the study output didnt change. please create a support ref number - Ill email you the picture to illustrate the issue. Difference (Single Line) works however.. Date Time Of Last Edit: 2020-06-23 19:22:11
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| [2020-06-24 04:56:21] |
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Review the documentation for this study here: Difference (Bid and Ask Prices) We added some additional information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-24 04:56:28
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| [2020-06-24 15:23:38] |
| maxima120 - Posts: 144 |
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I checked. both instruments are by tick. I just made a simple ESU20-ESZ20 spread for the test. both have a/b lines shown on the charts and both have order book live and working. the Difference study however doesnt work. http://www.sierrachart.com/image.php?Image=1593012137441.png Date Time Of Last Edit: 2020-06-24 15:24:04
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| [2020-06-29 06:50:53] |
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We need you to provide the Chartbook by following these instructions so we can test it: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-29 13:11:44] |
| maxima120 - Posts: 144 |
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File attached
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Private File |
| [2020-06-29 20:18:42] |
| John - SC Support - Posts: 37842 |
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You need to have the Bid and Ask Prices study added to the secondary chart in order to have the necessary data available to do the calculation. We have updated the documentation to make this clear. You will find the updated documentation here: Difference (Bid and Ask Prices) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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