Support Board
Date/Time: Sat, 08 Feb 2025 05:57:32 +0000
Changing Brokers
View Count: 1079
| [2020-06-22 02:02:27] |
| User556932 - Posts: 31 |
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Hi, I am changing brokers to AMP. Can you please advise what documentation I need to read to understand the steps to - change data feeds, and - to ensure that my current chartbooks, settings, etc are saved and can be used when trading via AMP Anything else I need to be aware of when switching brokers? Thanks in advance |
| [2020-06-23 04:55:39] |
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1. We need to know what data feed you are changing to in order to guide you in the right direction. 2. The only thing you will need to do is select Edit >> Translate Symbols to Current Service when you first open a chartbook after having changed services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-23 04:55:46
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| [2020-06-23 05:31:06] |
| User556932 - Posts: 31 |
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Re Data, do you mean CQG, or Denali for example?
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| [2020-06-23 10:13:07] |
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We are referring to one of the Data/Trade Services listed here: Supported Data and Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-23 18:19:39] |
| User556932 - Posts: 31 |
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Thanks I am considering using the SC order routing service via Trading Technologies. It is my understanding this is you preferred from a support perspective.... correct? On assumption I go with TT, what steps are needed? |
| [2020-06-24 04:19:21] |
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If you go with the SC Order Routing, then you just let AMP know that is your selection. When the set up of that is completed for your Sierra Chart account, an Account Support Ticket will be started for your Sierra Chart account. Once that is done, then you will need to sign the Denali Data Feed agreements and then AMP will take care of the rest. Detailed instructions are here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-24 04:20:36
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| [2020-06-24 04:30:19] |
| User556932 - Posts: 31 |
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Great. So I can retain my current SC username and password? |
| [2020-06-25 08:04:27] |
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Yes of course. In this case you pay for Sierra Chart directly and for the order routing fees.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-25 08:04:38
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| [2020-06-25 14:36:03] |
| User612901 - Posts: 25 |
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I am getting a message SC Futures Order Routing / Data |Connection Error: Trade Account not assigned.| Can you advise what I need to do? |
| [2020-06-25 14:49:59] |
| User612901 - Posts: 25 |
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I got an e mail response as below, but the link brings me back here I/e I can't see your reply: can you e-mail me? User612901 has posted to the thread: "Changing Brokers". Click on the following link to view the response: Changing Brokers |
| [2020-06-25 20:44:29] |
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Can you try connecting again now because we do see the trade account is assigned to your Sierra Chart account. Select File >> Connect to Data Feed within Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-26 00:09:47] |
| User612901 - Posts: 25 |
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I have connected in SIM mode, Am yet to try a live trade. A question please....I can still see prices from my other broker... should this be the case? I have not cancelled them as yet, but a surprised I can still see prices from them (in Sim Mode) |
| [2020-06-26 04:54:15] |
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Well you do have the Denali Exchange Data Feed active on your Sierra Chart account. So we would expect the market data is coming from that data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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